Our Privacy Policy

Effective Date: Aug. 2025

Last Updated: Sep. 2025

At Onward Media, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website [www.onwardmedia.net], contact us, or use our services. By using our website, you consent to the practices described below.

  1. Information We Collect
  2. We may collect and process the following types of data:

    a. Information You Provide Directly

    • Name, company name, and contact details (email, phone number).
    • Messages, inquiries, or requests submitted through contact forms or email.
    • Information you provide when subscribing to newsletters, events, or service quotations.

    b. Automatically Collected Information

    • IP address, browser type, operating system, and device information.
    • Website usage data such as pages visited, time spent, and referral sources.
    • Cookies and tracking technologies (see section below).

    c. Client Project Data

    When you become a client, we may collect additional data such as billing details, brand materials, or content assets required to deliver our services.

  3. How We Use Your Information
  4. We use your information to:

    • Respond to your inquiries and provide quotations.
    • Deliver our marketing, media, and translation services.
    • Send updates, newsletters, or promotional communications (you may opt out anytime).
    • Improve website performance, content relevance, and user experience.
    • Comply with legal and regulatory obligations.

    We will never sell or rent your data to any third party.

  5. Cookies & Tracking
  6. Our website uses cookies and analytics tools (such as Google Analytics or Meta Pixel) to:

    • Understand visitor behaviour and improve our marketing efforts.
    • Customize content and advertisements.

    You may disable cookies in your browser settings, but this may affect certain site functions.

  7. Data Storage & Security
  8. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, misuse, or alteration. Your data may be stored securely on servers located in Qatar or other regions where we operate.

  9. Data Sharing & Third Parties
  10. We may share your data with trusted partners or service providers who assist us in:

    • Website hosting and maintenance
    • Email marketing or CRM systems
    • Payment processing and invoicing

    All such third parties are bound by confidentiality and data protection obligations.

  11. Data Retention
  12. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. You may request deletion of your data at any time (see section 9).

  13. International Data Transfers
  14. If your data is transferred outside your country of residence, we ensure that such transfers are protected under appropriate safeguards consistent with international data protection laws.

  15. Your Rights
  16. Depending on your location, you may have the right to:

    • Access a copy of your personal data we hold.
    • Request correction or deletion of inaccurate information.
    • Object to or restrict processing in certain situations.
    • Withdraw consent for marketing communications at any time.

    To exercise these rights, contact us using the details below.

  17. Data Deletion Requests
  18. To request data removal or obtain a copy of your personal data, please email us at info@onwardmedia.net with the subject “Data Request.” We will respond within 15-30 business days.

  19. Updates to This Policy
  20. We may update this Privacy Policy periodically to reflect legal, technical, or business changes. The updated version will always be available on this page with a revised “Last Updated” date.

  21. Contact Us
  22. If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: info@onwardmedia.net